Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We partner with reputable courier companies for domestic and international shipments.
Available shipping options are displayed during checkout.
Delivery Time
Estimated delivery times:
- Domestic: 3–7 business days
- International: 7–21 business days
Actual delivery times may vary depending on destination, customs clearance, and courier performance.
Shipping Charges
Shipping charges are calculated during checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Order Tracking
Once your order has been shipped, tracking information will be shared via email.
Customs & Import Duties
International customers are responsible for any customs duties, import taxes, or local government charges applicable in their country.
Delivery Delays
Nexer RF is not responsible for delays caused by:
- Customs inspections
- Natural disasters
- Political events
- Carrier delays
- Force majeure events
Damaged Shipments
If your shipment arrives damaged:
- Notify us within 48 hours
- Include photographs of the package and damaged items
- Retain the original packaging for inspection if requested